We are searching for a Senior Tech Analyst to join our Rightpoint team. The ideal candidate will have a minimum of 3 years progressive IT experience, with 3 years' experience working with Cloud computing technologies and 2+ years' experience in leading others. The role requires daily communication in English over the phone and via written communication.
Requirements
- Minimum of 3 years progressive IT experience
- 3 years' experience working with Cloud computing technologies (e.g. Microsoft, AWS, and/or GCP)
- 3 years' experience with Microsoft Azure
- 3 years' experience in consulting or digital agency years' providing end user assistance/troubleshooting via phone and tickets/email in English
- 3 years' experience using a Professional Services Automation (PSA) solution (e.g. Atlassian JSM, ServiceNow, etc.)
- 2+ years' experience in leading others
- 2+ years' serving as a technical escalation point to junior personnel
Benefits
- 30 Paid leaves
- Public Holidays
- Casual and open office environment
- Flexible Work Schedule
- Family medical insurance
- Life insurance
- Accidental Insurance
- Regular Cultural & Social Events