ServiceNow

Sr. Technical Consultant, Core Business Transformation Solutions

Join ServiceNow as a Sr. Technical Consultant in Addison, TX. Leverage 3+ years of ServiceNow expertise to optimize business processes and drive transformation.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
June 12, 2025

Sr. Technical Consultant, Core Business Transformation Solutions. Technical expert in optimizing and leveraging ServiceNow best practices. Support customer engagements, design workshops, and project delivery.

Requirements

  • At least 3+ years of configuring/developing ServiceNow
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations
  • At least 5+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer HR, Legal, Workplace/Facilities and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Benefits

  • Up to 50% travel annually, driven by customer needs and internal meetings
  • Support specific sales activities when required
  • Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request

Requirements Summary

3+ years of ServiceNow experience, AI integration knowledge, ServiceNow certifications, 5+ years of configuration/development experience, strong interpersonal skills, and team building experience