ServiceNow

Sr Technical Consultant, IT Operations Management

Join ServiceNow as a Sr. Technical Consultant in West Palm Beach, FL. Leverage your ServiceNow expertise to enhance IT Operations Management. Requires CSA certification and 8+ years of experience. Competitive pay and benefits offered.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
May 15, 2025

As a Sr. Technical Consultant, IT Operations Management, you will work with customers to help them achieve their business outcomes by providing prescriptive guidance and configuring the ServiceNow platform. You will be the technical expert in how to best support IT, HR, or Customer Service processes and lead customer design workshops focused on ServiceNow Platform and solution technology.

Requirements

  • Current ServiceNow Certified System Administrator (CSA) certification
  • Solution-Specific Certified Implementation Specialist designations
  • 8+ years of configuration/development experience for complex, highly-capable, technologies
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading IT, HR, and related systems and tools
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Benefits

  • Competitive compensation
  • Generous benefits
  • Professional atmosphere

Requirements Summary

ServiceNow Certified System Administrator (CSA) certification and 8+ years of configuration/development experience