Staff AI Cost Management Architect

We're looking for a Staff FinOps AI Cost Management Architect to design the technical vision and reference architectures for AI cost management at ServiceNow. This is a strategic role focused on designing solutions, defining standards, and partnering with stakeholders to drive financial optimization across our AI platform.

Requirements

• 8+ years of experience in cloud architecture, solutions architecture, or enterprise architecture roles with proven track record designing complex cloud solutions
• Deep expertise in multi-cloud architecture (AWS, Azure, GCP) with strong understanding of cloud billing models, pricing structures, and FinOps principles
• Experience architecting data platforms, analytics solutions, or data products including semantic layer design and data modeling methodologies
• Understanding of AI/ML platform architecture including LLM services (Bedrock, Azure OpenAI, Vertex AI), model inference patterns, GPU compute, and AI cost economics
• Expert ability to create architecture diagrams, technical documentation, and communicate complex technical concepts to both technical and executive audiences
• Demonstrated experience presenting to and influencing senior technical and business leaders, with strong stakeholder management and collaboration skills
• Strong analytical and problem-solving abilities with capability to evaluate architectural trade-offs and make strategic decisions

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs