Staff Engineer, ServiceNow

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact).

Requirements

• Total experience 7+years.
• Strong working experience in ServiceNow development and implementation.
• Expertise in one or more of the following key modules: ITOM, GRC, HRSD, ITSM, Service Portal.
• Proven experience with ServiceNow Integrations (REST, SOAP, MID Server, etc.).
• Strong scripting skills using JavaScript, Jelly, AngularJS, and other ServiceNow-specific languages.
• Certified Implementation Specialist (CIS) in at least one mainline ServiceNow module (e.g., ITSM, HRSD, IRM, GRC).
• Experience with SPM (Strategic Portfolio Management) and CSM (Customer Service Management) modules.
• Familiarity with ITIL processes.
• Exposure to Agile and DevOps practices.
• Strong scripting skills in JavaScript, Glide, and use of Flow Designer.
• Experience in working in an Agile or DevOps-driven environment.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.
• Excellent communication and interpersonal skills

Benefits

• Agile and DevOps-driven environment
• Strong scripting skills
• Mentoring team members
• Excellent communication and interpersonal skills