ServiceNow

Staff Inbound Product Manager - AI

Join ServiceNow in Dublin as a Staff Inbound Product Manager - AI. Lead AI capabilities, manage data pipelines, and drive innovation. 6+ years in product management required. Competitive salary, equity, and benefits included.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 18, 2025

ServiceNow is seeking an experienced Product Manager to lead the development of AI-enhanced capabilities within the platform. This role focuses on data ingestion, model lifecycle management, grounding, prompt orchestration, and output validation, aiming to empower customers with data-driven solutions. The ideal candidate is passionate about AI and thrives in fast-paced environments, with a focus on innovation and customer success.

Requirements

  • Experience building or managing AI platform capabilities, including data pipelines, model orchestration, and LLM tuning.
  • Strong understanding of data in AI development – labeling, quality, governance.
  • 6+ years of enterprise software product management experience, with 5+ in SaaS, AI/ML or data platform experience preferred.
  • Lead, manage a high-performing team of product managers.
  • Entrepreneurial mindset with product launch experience.
  • Analytical thinking with data literacy.
  • Excellent communication skills.

Benefits

  • Competitive salary
  • Equity
  • Health Insurance
  • Paid Time Off
  • Retirement Plan

Requirements Summary

6+ years enterprise product management experience, 5+ in SaaS, and AI/ML. Lead a team and demonstrate entrepreneurial spirit. Strong data literacy and analytical skills are required