ServiceNow

Staff Inbound Product Manager - Core Platform

Join ServiceNow in San Diego as a Staff Inbound Product Manager. Leverage the Now Platform to drive customer-centric solutions. 8+ years in product management required. Benefits include health plans, 401(k) match, and flexible time off.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 31, 2025

The Core Platform team is a group of highly skilled, collaborative Product Managers with decades of industry experience. The team solves the most important challenges our customers face globally, leveraging the cloud-based Now Platform. The role of the Staff Inbound Product Manager - Core Platform involves delivering customer value, providing team leadership, and having a significant impact on the company's products and customers.

Requirements

  • 8+ years of experience as a Product Manager
  • 4+ years of experience delivering product solutions on a global SaaS/IPaaS platform
  • Domain expertise in cloud scalability & elasticity, workload management, resource management, etc.
  • Prior Software Engineering (or equivalent) experience, with the ability to deeply embed and collaborate with teams of Engineers
  • Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
  • Ability to inspire and align engineering teams to deliver exceptional experiences
  • Ability to make trade-off decisions between possible and desirable, with a keen sense of what is technically feasible
  • Comfortable delivering product presentations to large audiences
  • Proven ability to execute plans and get things done
  • Strong verbal and visual communication skills
  • Exceptional problem-solving skills
  • Enjoy working in a highly collaborative environment

Benefits

  • Health plans, including flexible spending accounts
  • A 401(k) Plan with company match
  • ESPP
  • Matching donations
  • A flexible time away plan
  • Family leave programs

Requirements Summary

8+ years of experience as a Product Manager, experience in global SaaS/IPaaS platform, prior Software Engineering experience, customer-centric solution delivery