Staff Machine Learning Engineer

ServiceNow is seeking a Staff Machine Learning Engineer to contribute to the design, development, and implementation of infrastructure, platform, deployment, and observability features that power AI workloads. The role requires experience in leveraging AI into work processes, decision-making, or problem-solving, and proficiency in prompt engineering and developing LLM-based features.

Requirements

• 4+ years of development experience with Python, GoLang, Java, or similar languages
• 4+ years of experience operating highly available distributed workloads on Kubernetes following a DevOps approach
• Experience with DevOps tooling (e.g. Helm / Ansible / Kubernetes / Prometheus / Splunk / GitLab CI)
• Strong working experience operating distributed systems built on Linux and J2EE
• Experience with software-defined networking, infrastructure as code, and configuration management
• Experience building software for compliance and security in regulated environments

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs