ServiceNow

Staff Outbound Product Manager - CRM - Sales Force Automation (SFA)

Join ServiceNow as a Staff Outbound Product Manager in Santa Clara, CA. Leverage your 8+ years in CRM/SFA to drive product strategy and customer success. Competitive pay and benefits.

ServiceNow Role Type:
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Sales
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Job description

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Posted on:
 
June 4, 2025

As a Staff Outbound Product Manager - CRM - Sales Force Automation (SFA) at ServiceNow, you will create high-quality enablement content, develop a deep understanding of customer use cases and success outcomes, and promote the CRM product vision with industry influencers and strategic partners. You will work in close coordination with Inbound Product Management, Product Marketing, Product Success, and Technical Alliances to define product strategy, release themes, go-to-market, and customer adoption plans.

Requirements

  • 8+ years of Product Management or related experience with Sales Force Automation solutions including Lead Management, Opportunity Management
  • Experience in Solution Consulting / Solution Architecture / Enterprise Architecture functions is a plus
  • Very strong written and oral communication skills
  • Strong bias towards action, being hands-on with product, and a sense of urgency to ‘win’ in the market
  • Excellent people and management skills to interact with customers, executive staff, colleagues, and cross-functional teams, and third parties

Benefits

  • base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits
  • health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs

Requirements Summary

8+ years of experience in Product Management or related fields, with strong communication and management skills