Staff Product Manager- Agentic AI

ServiceNow is seeking a Staff Product Manager to lead the evolution of AI-native and agentic capabilities on the ServiceNow Platform. The ideal candidate will have experience with AI, data, and platform-level design, and a strong track record in AI or agentic platforms. The role offers the chance to build the next era of the ServiceNow Platform and push the boundaries of what AI Agents can do.

Requirements

• 6+ years of enterprise software product management experience, with at least 5 in SaaS; AI/ML or data platform experience strongly preferred
• Lead, manage a high-performing team of product managers
• Entrepreneurial mindset with experience launching 0-to-1 products or platform capabilities
• Obsession with product-market fit and delivering value at speed while maintaining a long-term architectural vision
• Strong understanding of the role of data in AI development—labeling, quality, governance, and how it impacts model performance and business outcomes
• Excellent communicator who can tailor messages to technical and business audiences alike
• Thought leadership in Generative AI trends, AI safety and ethics, and enterprise AI adoption patterns

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs