Staff Production Service Engineer - Cloud Operatons - Federal

We are seeking a Staff Production Service Engineer to join our Cloud Operations team in the Federal sector. As a key member of the team, you will be responsible for investigating, supporting, and providing sustainable resolutions to issues within our cloud infrastructure and application stack. You will work closely with partner teams to improve the reliability and performance of the cloud infrastructure through improved system design.

Requirements

• 6+ years of experience in enterprise technical systems support, operations and development
• Good knowledge of Linux systems
• Coding in one or more of these languages - JavaScript, Python, Java and Bash
• Understanding of Networking services and protocols - Routing, Load Balancing, DNS, SNMP, HTTPS, TCP/IP, etc.
• Working knowledge in one or more of the databases - Postgres, MySQL, Maria DB, Oracle
• Web application / API development and operations experience
• Experience in using Splunk for analysis and reporting
• Strong troubleshooting, analysis and problem-solving skills
• Agile methodologies and software development lifecycle experience
• Familiarity with Cloud Technologies - AWS, Azure, GCP or OpenStack
• Metric-driven mindset

Benefits

• Employee relocation sponsored
• Equal opportunity employer
• Accommodations for people with disabilities
• Export control regulations compliance