ServiceNow

Staff Research Engineer/Scientist

Staff Research Engineer/Scientist at ServiceNow, Santa Clara. Lead LLM development for NOW platform. Requires 6+ years AI/ML expertise, Python proficiency, prompt engineering skills. Competitive benefits included.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 6, 2025

Join the CoreLLM team at ServiceNow and contribute to the development of Large Language Models (LLM's) for Enterprise Language Generation. Apply your AI/ML expertise to build next-generation LLM's and power the NOW platform with AI experiences in day-to-day work for customers. Collaborate with a team of developers, research scientists, and product managers to produce high-quality software and solutions.

Requirements

  • Expert in prompt engineering and developing LLM based features
  • Experience with methods of training and fine-tuning large language models
  • Experience in leveraging or critically thinking about how to integrate AI into work processes
  • 6+ years of relevant experience with a Bachelor's degree
  • Expertise in Python, OOP, Design Patterns

Benefits

  • Health plans with flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

6+ years of experience with a Bachelor's degree in AI/ML, expertise in Python, OOP, Design Patterns, and experience with methods of training and fine-tuning large language models