Staff ServiceNow Engineer

Visa is seeking a Staff ServiceNow Engineer to design, develop, and lead the implementation of managed dispute resolution services within their ServiceNow platform. The role involves mentoring junior developers, researching existing systems, and collaborating with stakeholders to deliver successful solutions. This position is a hybrid role with potential for in-office days.

Requirements

• Lead the development, testing, and debugging of new and existing functionalities.
• Mentor and provide guidance to junior developers and team members.
• Write comprehensive technical design and build documentation.
• Research existing systems and analyze program/time requirements.
• Collaborate with Systems Architects, Product Managers, and other stakeholders.
• Drive design solutions and testing plans.
• Troubleshoot and resolve complex errors in the ServiceNow configuration.
• Identify requirement gaps and provide configuration options.