Staff ServiceNow Engineer

Shape a brighter financial future with us. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. We're seeking a Staff ServiceNow Engineer who thrives in a fast-paced environment and enjoys solving complex challenges with elegant technology solutions.

Requirements

• 7+ years of hands-on experience designing, developing, and maintaining Servicenow solutions in enterprise-scale environments.
• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience).
• Strong proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, and IntegrationHub for advanced automation and system integration.
• Deep understanding of HAM Pro, SAM Pro,CMDB modules, including lifecycle management, discovery, reconciliation, and compliance.
• Strong experience configuring Employee Center Pro including content creation, portal configuration, taxonomy design, search optimization, and UX enhancements.
• Working knowledge of Now Assist, generative AI capabilities, conversational experiences, and AI-driven automation within the ServiceNow platform.
• Proven ability to write clean, modular, and maintainable code aligned with ServiceNow’s technical and security best practices.
• Skilled in engaging with business partners, product owners, and architects to align technical solutions with strategic goals.
• Experience in peer code reviews, test planning, debugging, and performance tuning to ensure solution reliability and scalability.
• Expertise in Common Service Data Model (CSDM) and its application within CMDB governance and data quality frameworks.
• Strong background working in Agile/Scrum environments, managing backlogs, and delivering iterative platform enhancements.
• Ability to convey complex technical concepts to both technical and non-technical stakeholders; excellent documentation and presentation skills.
• Passion for staying current on ServiceNow platform updates, new features, and emerging ServiceNow trends.

Benefits

• Competitive salary
• Comprehensive and competitive benefits
• Equal employment opportunities (EEO)
• Reasonable accommodations for candidates with physical or mental disabilities