Staff ServiceNow Platform Developer

ServiceNow is seeking a highly skilled Staff Software AI Engineer to develop scalable and maintainable applications and workflows within the ServiceNow platform, leveraging AI capabilities to transform how sales, marketing and customer-facing teams operate.

Requirements

• 8+ years of software development experience with a solid foundation in system design and cloud engineering.
• Experience in building enterprise applications on the ServiceNow platform, including scripting, Flow Designer, and Integration Hub.
• Strong familiarity with AIA Studio for creating intelligent, no/low-code automation flows integrated with AI.
• Hands-on experience with AI technologies: Agentic AI, RAG frameworks, Knowledge Graphs, and LLM APIs.
• Strong programming skills in Python, Java, or JavaScript.
• Experience with cloud platforms (Azure, AWS, or GCP) and LLM APIs (OpenAI, Anthropic, Mistral, etc.).
• Understanding of vector databases and embeddings.
• Experience working with GTM domains (CRM, customer engagement, marketing automation, sales analytics).

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Relocation Assistance