Visa

Staff Software Engineer - SRE Performance Test Engineering

Staff Software Engineer - SRE Performance Test Engineering at Visa, Colorado. Lead AIOps & ServiceNow implementation, cloud/Kubernetes monitoring, observability tools (Splunk, Grafana). Full-stack SRE role designing resilience strategies, automation, security. 5+ yrs exp req'd.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 3, 2025

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. The company is looking for a Staff Software Engineer to join its Technology Organization, which is a community of problem solvers and innovators reshaping the future of commerce.

Requirements

  • Full Stack Developer supporting application availability, stability and resilience
  • Design and Promote AIOps methodology across E2E cloud and Kubernetes platforms using ServiceNow
  • Lead monitoring, instrumentation and logging strategy and implementation of cloud and distributed systems
  • Developing software and scripts to automate operational tasks, reduce manual effort, and improve the reliability and efficiency of systems
  • Lead and manage Observability applications and infrastructure utilizing Splunk, Grafana, Prometheus, Open Telemetry, Elastic Search, Open Search, Cloudwatch
  • Partner with development teams to design monitoring solutions to create development, non-production, and production environments
  • Ensure systems are secure against cybersecurity threats by continuously applying new hotfixes and OS patches
  • Monitor system performance, identify issues, and implement solutions to improve reliability and efficiency
  • Perform root cause analysis for production errors and implement preventive measures
  • Create and maintain documentation for infrastructure, processes, and procedures
  • Provide support and troubleshooting for infrastructure and deployment issues
  • Coach and mentor junior resources with AI, Automation and monitoring tools

Benefits

  • Comprehensive benefits package
  • 401(k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program

Requirements Summary

5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience