Staff Solution Architect

ServiceNow is seeking a Staff Solution Architect to drive the design and delivery of scalable, high-impact solutions across the Connected Customer Experience portfolio. This is a senior-level role focused on enabling seamless digital workflows, integrating platform capabilities, and ensuring technical excellence. The architect will work at the intersection of product, engineering, and platform teams, designing solutions for enhancing user experience, performance, and maintainability.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8+ years of experience in enterprise software architecture, solution design, or technical leadership.
• Strong understanding of microservices, event-driven architectures, and API-first design.
• Experience with cloud-native technologies, integration frameworks, and enterprise platforms.

Benefits

• Competitive salary
• Opportunity to join a global leader in AI-enhanced technology