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ServiceNow
Strategic Client Director - Retail
Join ServiceNow as a Strategic Client Director in Atlanta, GA. Leverage your 7+ years in client management and IT sales to drive revenue and lead virtual teams.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 3, 2025
You will produce new business with a defined set of ServiceNow's largest existing accounts, overseeing executive relationship management and leading virtual teams.
Requirements
- 7+ years of experience in client management, and aligning account strategies to revenue opportunities
- 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
- Experience achieving sales targets
- Experience leading virtual or matrixed teams
- Ability to understand broad, macro-level business IT needs for a prospective client
Benefits
- Ability to work with virtual teams
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Travel up to 50%
Requirements Summary
7+ years of experience in client management, experience in AI integration, experience in leading virtual teams, ability to understand business IT needs
