Strategic Sourcing Manager – IT Hardware

ServiceNow is seeking a Strategic Sourcing Manager to lead the development of supplier negotiation strategies and manage the sourcing and contracting processes for IT hardware, IaaS, and global support/maintenance services. The ideal candidate will have 7+ years of sourcing experience and expertise in industry leading suppliers such as Dell, Cisco, and IBM.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Category Management and Contract Execution: Partner with internal stakeholders on clarifying short and long-term IT hardware, IaaS, and global support/maintenance sourcing requirements.
• Supplier Relationship Management: Lead commercial and contractual requirements across ServiceNow’s IT Hardware supplier profile.
• RFx Management: Supplier interface for all RFI, RFP and RFQs.
• Competitive Benchmarking and Market Research: Stay up to date on IT Hardware and IaaS market dynamics to ensure Category is properly managed.
• Sustainability Initiatives: Collaborate with internal Sustainability teams to support Sustainability requirements with suppliers.
• 7+ years of sourcing experience within the IT hardware, IaaS, and global support/maintenance services categories, preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership.
• Experience working with industry leading suppliers such as Dell, Cisco, Juniper, IBM, Apple, Lenovo and value-added resellers, etc.
• Experience working within the client and peripherals/consumables sourcing category.
• Knowledge of hardware leasing (i.e., printers, MFP devices, laptops, etc.).

Benefits

• base pay of $112,200 - $196,400,
• equity (when applicable),
• variable/incentive compensation and benefits.
• health plans, including flexible spending accounts,
• a 401(k) Plan with company match,
• ESPP,
• matching donations,
• a flexible time away plan and family leave programs