.svg)
Dexcom
Supervisor IT Service Desk
Join Dexcom as a Supervisor IT Service Desk in Athenerry, leading a team in IT support. Requires 5+ years in IT, ServiceNow skills, and offers growth opportunities.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 4, 2025
Dexcom Corporation is seeking a Supervisor of IT Desktop Support to lead a team providing computer equipment and support to employees. The role involves performance management, IT asset management, incident escalation, and compliance with safety regulations. The company is a pioneer in continuous glucose monitoring (CGM) and aims to revolutionize diabetes management.
Requirements
- Minimum of 5-years of experience leading a Desktop Support or similar IT function.
- Experience with ServiceNow or similar platform.
- Desire to work in a fast-paced, collaborative environment.
- Ability to maintain accurate IT asset inventory and facilitate IT asset acquisition.
- Initiative and strong project management skills.
- Adherence to Change Control Processes and Procedures.
Benefits
- Full and comprehensive benefits program
- Growth opportunities
- Career development programs
- Industry-leading organization
- Travel
Requirements Summary
5+ years IT leadership experience, ServiceNow experience, and a collaborative work environment. Strong project management and adherence to change control processes are essential
