ServiceNow

Supervisor, Site Reliability Engineering - Federal - 3rd Shift

Join ServiceNow in San Diego as a Supervisor, Site Reliability Engineering - Federal. Lead SRE teams, enhance automation, and ensure platform reliability. Requires 2+ years in leadership, 6+ years in cloud ops. Benefits include competitive pay and health plans.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 31, 2025

As a Supervisor, Site Reliability Engineering - Federal, you'll lead a team of SRE engineers to ensure the reliability and availability of critical enterprise platforms/applications, with a focus on federal sector clients, and drive automation and continuous improvement. The role involves team leadership, mentorship, and development, as well as driving initiatives to automate operational processes and improve overall efficiency.

Requirements

  • Hands-on technical skills in Linux, databases, systems and coding
  • 2+ years of experience in a team leadership or management role
  • 6+ years of experience with 24x7 cloud operations, and geographically distributed infrastructure
  • Experience with design and implementation of monitoring solutions for large and scalable environments
  • Experience working in software, platform, and infrastructure delivered as a service
  • Knowledge of principles and methods involving ITIL v3
  • Outstanding interpersonal skills and strong communication skills, both written and verbal
  • Uncompromising attention to detail
  • Bachelor's degree in Computing Science or related technical field, or equivalent work experience

Benefits

  • base pay of $126,700 - $215,400, plus equity (when applicable), variable/incentive compensation and benefits
  • health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

2+ years of experience in a team leadership or management role, 6+ years of experience with 24x7 cloud operations, Bachelor's degree in Computing Science or related technical field