Support – Data Innovations (DI) (IN)

The position will be responsible for monitoring overnight activities for both Data Innovations team as well as the Cencora Health Innovation Platform (CHIP) APIs. Leveraging monitoring and reporting tools to analyze and identify failed transactions/pipelines, trace and troubleshoot errors, and report outages.

Requirements

• Minimum 3 to 6 years of experience leading the creation/support of data and analytic products
• Strong knowledge of and experience with reporting packages like Power BI, SSRS, Tableau, or Qlik View/Qlik Sence
• Proficient in writing SQL queries for different database environments like SQL Server, Azure, and Snowflake
• Azure Data Engineer with Azure Data Factory pipelines skills
• Job monitoring skills, ability to trace and identify failed pipelines
• Familiar with Data Storage, Databricks, and Pyspark
• Skilled in system monitoring, research, and analysis, able to identify issues and root causes
• Strong problem-solving, quantitative, analytical skills
• Ability to understand and update complex SQL queries
• Must be able to manage multiple and changing priorities simultaneously in a fast-paced environment, ensuring aggressive deadlines are met
• Working knowledge and experience with App Insights, Power BI, APIs, Oracle (SQL), DevOps, and ServiceNow required
• Strong time management skills - able to prioritize, organize, and plan work effectively
• Ability to track key performance metrics/indicators (KPIs) on API transactions such as system throughput time and others as needed
• Excellent verbal and written communication skills, both with business-facing and technical-facing colleagues
• Strong problem-solving ability

Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice