.svg)
ServiceNow
Support Account Manager
Join ServiceNow as a Support Account Manager in Hyderabad. Leverage your ServiceNow expertise to enhance customer satisfaction and drive ITSM solutions. Competitive benefits!
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 10, 2025
ServiceNow is seeking a highly motivated Support Account Manager to deliver world-class customer satisfaction by resolving technical issues and ensuring a seamless user experience. This role involves acting as a central point of contact, driving cross-functional teams, and advocating for customers in ServiceNow's corporate environment. They offer flexible working arrangements, comprehensive benefits, and a focus on growth and well-being.
Requirements
- 10-12 years of experience with 2+ years of customer-facing experience
- 10-12 years of experience with 2+ years of experience integrating AI into work processes
- 10-12 years of experience with 2+ years of experience with ServiceNow implementation
- Excellent written and oral communication skills
- Working knowledge of ITSM in enterprise environments and global deployments
Benefits
- Competitive salary
- Supportive teams
- Learning experience platform
- Tuition reimbursement
- Parental leave programs
- Childcare and caregiving benefits
- Employee belonging groups
- Community outreach programs
- Flexible working culture
Requirements Summary
10-12 yrs exp., 2+ years customer-facing, ServiceNow implementation exp. Strong communication skills & work knowledge of ITSM are needed
Apply now
Salarpuria Sattva Knowledge City
|
Hyderabad
India
Senior
In-Person
Full Time
