.svg)
ServiceNow
Support Account Manager
Join ServiceNow in San Diego as a Support Account Manager. Leverage ITSM and AI skills to enhance customer satisfaction. Enjoy competitive salary and flexible culture.
The Mothership
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 22, 2025
ServiceNow is seeking a highly motivated Support Account Manager to deliver world-class customer satisfaction. This role involves a blend of proactive and reactive service delivery, leading cross-functional teams, and driving customer value through solution delivery and performance monitoring. They have a strong team with a focus on belonging and sustainability.
Requirements
- Experience with AI integration in work processes
- Excellent written and oral communication skills
- Understanding of ITSM and global deployments
- Comfortable interacting with management
- Broad technical understanding of a cloud environment
- Growth & collaborative mindset
Benefits
- Competitive salary
- Supportive teams
- Learning experience platform
- Tuition reimbursement program
- Community outreach programs
- Flexible working culture
Requirements Summary
AI integration experience and strong communication skills are needed. ITSM, cloud software, and global deployments knowledge are important. Technical understanding of a cloud environment is required
