ServiceNow

Support Account Manager

Join ServiceNow as a Support Account Manager in Hyderabad. Leverage your 10+ years of experience to enhance customer service using ServiceNow's AI-driven platform.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 4, 2025

ServiceNow is seeking highly motivated individuals to join their Support Account Management team. The role involves delivering exceptional customer service, acting as a central point of contact, and driving cross-functional collaboration within high-profile customers. ServiceNow is focused on making work better for everyone through an innovative AI-enhanced cloud platform, and a focus on inclusion and diversity.

Requirements

  • Leverage AI in work processes
  • 10-12 yrs of experience with 2+ years of customer-facing experience
  • Flexible working hours (weekend availability)
  • 10+ hr shifts

Benefits

  • Competitive salary
  • Supportive teams
  • Career progression
  • Well-being programs
  • Flexible working culture
  • Parental leave programs
  • Childcare benefits
  • Learning experience platform
  • Tuition reimbursement
  • Mentoring program
  • Team building activities
  • Volunteering opportunities
  • Community outreach programs

Requirements Summary

10-12 yrs experience, 2+ yrs customer-facing, flexible work hours. ServiceNow implementation knowledge & ITIL experience are an advantage. Strong communication and project management skills are required