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Unisys
Support Analyst
Support Analyst at Unisys, Milton Keynes. Support mission-critical Public Sector applications using ServiceNow. Requires ITIL Foundation, Linux/Windows, SQL, problem-solving skills. Pension, medical benefits.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 10, 2025
We are seeking a Support Analyst to work as part of a large development team supporting Public Sector clients in the UK and Europe. The successful candidate will support a diverse range of mission critical applications and play a key role in investigating and resolving application and system issues.
Requirements
- Quality and Customer-first mind set
- Analytical and problem-solving capabilities
- Demonstrate competent IT literacy around bespoke applications, operations and service desk activities.
- Familiar with concepts of, and have basic skills in, operating system platforms such as Linux and Windows
- Experience with Support tools such as ServiceNow or Remedy
- Familiar with concepts of, and have basic skills in, databases such as SQL Server, Oracle or PostgresSQL
- Excellent written and oral communication skills
- Initiative/task ownership and ability to manage time effectively across multiple tasks
- Experience working in complex systems environment
- Ability to follow standard processes & procedures
- ITIL Foundation certification
Benefits
- Pension
- Life Assurance
- Private Medical
- Option for private dental
Requirements Summary
Requires a quality and customer-first mindset, analytical and problem-solving skills, and IT literacy around bespoke applications
