Support Engineer - (Kubernetes & OpenShift)

Velotio Technologies is a product engineering company specializing in cloud-native applications, data engineering, and SaaS. They are seeking motivated L1 Support Engineers to monitor and resolve cloud-native infrastructure in a 24x7 operational model, operating in a rotating shift. They offer opportunities for career growth within DevOps or related engineering roles.

Requirements

• 1-5 years of experience in support, system administration, or DevOps environments.
• Basic working knowledge of Kubernetes and OpenShift.
• Familiarity with ArgoCD and Helm.
• Hands-on with Linux shell for troubleshooting.
• Experience with ITSM tools (ServiceNow, Jira, etc.) and ticketing processes.
• Good communication skills and ability to interact with global teams.
• Strong analytical skills and eagerness to learn.

Benefits

• Opportunity to work on cutting-edge Kubernetes/OpenShift environments.
• Structured training and mentoring from senior DevOps/Platform teams.
• Growth opportunities into L2/L3 support, SRE, or DevOps engineering.
• 24x7 support team model with proper shift scheduling and work-life balance.
• Benefits