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Softtek
Support Engineer (Payment Applications)
Join Softtek as a Support Engineer for Payment Applications. Leverage ServiceNow skills to troubleshoot financial apps, manage tickets, and ensure smooth transactions.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 10, 2025
This position is for a Support Engineer for Payment Applications, focusing on financial application support and troubleshooting. The role requires strong knowledge of Microservices, API integrations, and service management tools, with experience supporting financial transactions and issue resolution. Collaboration with cross-functional teams is essential.
Requirements
- Proven experience with payment processing applications
- Strong knowledge of Microservices architecture and API integrations
- Proficiency in Postman for API testing and troubleshooting
- Familiarity with ITIL practices
- Hands-on experience with ServiceNow or similar service management tools
- Understanding of Payment systems and financial transaction flows
- Ability to manage and resolve service tickets effectively
- Familiarity with SWIFT Alliance Cloud Platform
Requirements Summary
Experience with payment apps & microservices, proficiency in ServiceNow/API testing, and strong ITIL knowledge are essential. Familiarity with SWIFT or other platforms is needed
