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Pyramid Global Technologies
Support Executive
Support Executive at Pyramid Global Technologies, Chennai. Provide PayPlus payment app support using ServiceNow/Remedy, Linux, Oracle DB, SWIFT standards, Control-M, Splunk monitoring, and APIs.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Support Executive job in Chennai providing application support for Global PayPlus payment processing applications and its back-end infrastructure, including troubleshooting and resolving technical issues.
Requirements
- Linux based application & server support/admin skills
- Windows & Unix server background
- Oracle DB, SQL & scripting language skills
- Control-M batch monitoring
- SWIFT Standards and messaging formats
- Payment processing experience (RTGS, Overseas Telegraphic Transfers, Overseas Fund Transfers)
- Messaging Queues, ESB services & APIs integration
- Appd & Splunk Monitoring
- Remedy/ServiceNOW tool
- Agile methodologies (JIRA, Confluence)
- Good analytical & troubleshooting skills
- Communication (Oral, Verbal & Written) skills
- Self-driven, proactive team player
- Certifications (ITIL/production support background)
Requirements Summary
2-5 years of experience in application support, Linux, Windows, Unix, Oracle DB, and scripting languages
