Support Service Coordinator L1

Pax8 is a fast-growing, dynamic and high-energy startup organization that offers a place to belong. As the leading cloud-based SaaS marketplace, they simplify the cloud journey for partners with cutting-edge technology, business intelligence, and proactive service. They believe in compassionate candour, team before self, and driven by passion. They celebrate curiosity, vulnerability, and resilience.

Requirements

• 1+ year in support operations or service coordination
• Detail-oriented with a passion for data accuracy
• Familiarity with ServiceNow, SharePoint, Outlook
• Strong communication and collaboration skills
• Analytical mindset with a drive to improve processes
• Comfortable in fast-paced, evolving environments
• Eagerness to learn and grow—certifications like MS-900 or ITIL 4 are a plus

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups