The L1 TAC Aruba Switching Engineer serves as the first line of technical support for customers using HPE Aruba enterprise switching solutions. This role focuses on initial troubleshooting, issue isolation, basic configuration validation, and case triage for Aruba AOS-CX and AOS-S platforms.
Requirements
- Bachelor’s degree in Computer Science, IT, Networking, or related field
- 2 years of experience in: Network operations, NOC, TAC support, Field networking
- Knowledge of Aruba AOS-CX & AOS-S CLI (basic commands), Interface configuration, VLAN creation & assignment, PoE configuration basics
- Strong customer communication & empathy, Analytical and structured troubleshooting mindset, Attention to detail and documentation discipline
Benefits
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing
- Personal & Professional Development: career growth programs, knowledge expert development, skill application to other divisions
- Unconditional Inclusion: flexible work environment, team-oriented, diverse backgrounds valued