Dreamscape Networks

System Administration

Join Dreamscape Networks as a System Administrator in Mumbai. Leverage ServiceNow ITSM skills to manage cloud infrastructure, incidents, and automation.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 29, 2025

The Systems Administrator will be responsible for monitoring and supporting on-premises and cloud infrastructure, configuring and managing cloud services, implementing infrastructure as code, and managing incidents and changes.

Requirements

  • Proven experience in system administration across on-premises and cloud environments
  • Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system
  • Good understanding of Linux Systems implies understanding these and more
  • Knowledge of concepts like DNS, HTTP, TCP/UDP
  • Understanding of RAID/DAS/SAN/NAS storage solutions
  • Exposure to database servers such as MySQL
  • Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc.
  • Familiar with Firewall tools like iptables, CSF, LFD
  • Hands-on experience with cloud services such as Compute, Block Volumes, Object Storage, Networking (VCNs, Subnets, Security Lists, and DRG), and Load Balancers.
  • Knowledge working with Terraform and automation tools like cloud CLI.
  • Experience with monitoring tools like Grafana, Zabbix, and Cloud Monitoring.
  • Familiarity with OCI security features, including IAM Policies, KMS, and Vault Services.
  • Experience with ServiceNow ITSM or equivalent tools.
  • Certifications: (preferred not mandatory)
  • Cloud Infrastructure Certified Associate/Professional. (OCI/AWS/Azure)
  • Red Hat Certified System Administrator (RHCSA) or equivalent.
  • Advanced scripting capabilities in languages like Python, Bash, Go, PHP etc.
  • Soft Skills: Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills.

Benefits

  • Accurate documentation of system processes, configurations, and incident resolutions.
  • Share knowledge with team members to foster collaboration and faster problem resolution.
  • Maintain accurate documentation of system processes, configurations, and incident resolutions.
  • Willingness to work shifts and participate in a 24/7 on-call rotation.
  • Ability to thrive in a fast-paced and dynamic environment.

Requirements Summary

2-3 years experience in system administration, Linux/Unix fundamentals, and knowledge of cloud services and monitoring tools