System Monitoring (Icinga) (Zabbix-Tires)

We are seeking a Technical Support specialist to join our team at Kyndryl. As a Technical Support specialist, you will provide exceptional technical assistance to our clients, troubleshoot complex issues, and develop a deep understanding of the local and regional infrastructure. You will also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients.

Requirements

• 6+ years of experience in Zabbix Implementation & Configuration
• Incident Management & Troubleshooting:
• Documentation & Reporting:
• Strong expertise in Zabbix installation, configuration, and management.
• Experience with Linux/Unix and Windows operating systems.
• Proficiency in SQL and experience with Zabbix databases (MySQL, PostgreSQL, or MariaDB).
• Hands-on experience with network protocols (SNMP, ICMP, HTTP, etc.) and monitoring network devices.
• Scripting skills in Bash, Python, or PowerShell for automation.
• Familiarity with integrating Zabbix with tools like Grafana, Prometheus, or Elasticsearch.
• Experience with IT service management (ITSM) tools such as ServiceNow or Jira.

Benefits

• State-of-the-art resources
• Fortune 100 clients
• Benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter
• Employee learning programs that give you access to the best learning in the industry
• Opportunity to pursue a career in advanced technical roles and beyond
• Company-wide volunteering and giving platform