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Visa
Systems Analyst
Join Visa as a Systems Analyst in Ashburn, VA. Leverage ServiceNow for problem management, improve IT processes, and enjoy comprehensive benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 21, 2025
The Systems Analyst will be responsible for analyzing complex IT issues, identifying root causes, and implementing improvements. This role involves working with multiple stakeholders and maintaining a high level of quality within ServiceNow. They also oversee the problem management process within the service management tool, ServiceNow.
Requirements
- Lead Major Problem Review discussions.
- Responsible for developing and maintaining the Problem Management process.
- Provide audit and compliance support.
- Produce up-to-date incident reporting.
- Monitor metrics and drive infrastructure improvement efforts.
Benefits
- Medical
- Dental
- Vision
- 401k
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
- Equity
Requirements Summary
Bachelor's degree or 5+ years experience with IT. 3+ years ITSM/ITOps experience. Master's or advanced degree preferred. Strong analytical & problem-solving skills
Apply now
Ashburn
|
Virginia
United States
Entry Level
In-Person
Full Time
92300-130650 USD/year
