DMI is seeking a Systems Engineer to provide technical support for end-user computing environments, system configuration, and IT service delivery for users at the Pentagon and Mark Center. The role requires a Bachelor's degree in Systems Engineering or related field and 5+ years of experience in systems engineering or desktop engineering in a DoD or federal environment.
Requirements
- Provide engineering support for desktop and mobile computing systems, including configuration, deployment, and troubleshooting.
- Ensure systems are compliant with DoD cybersecurity requirements, including installation and verification of Data-at-Rest (DAR) encryption and secure configurations.
- Support the integration of new technologies and software into the enterprise environment.
- Collaborate with help desk and VIP support teams to resolve escalated technical issues.
- Maintain documentation of system configurations, standard operating procedures (SOPs), and work instructions (WIs).
- Assist in the planning and execution of system upgrades, patches, and lifecycle refreshes.
- Participate in asset management activities, including tagging, tracking, and disposition of IT equipment.
- Provide technical input for process improvements and participate in working groups as needed.
Benefits
- Generous 401(k) matches
- Life and disability insurance
- Financial wellness tools
- Healthcare coverage
- Wellness programs
- Flu shots
- Biometric screenings