Systems Specialist- IT ServiceNow Solutions Architect

This role is for a Digital Employee Experience ServiceNow Solutions Architect within a team focused on ITSM and ITOM. The role involves leading architecture and implementation, aligning ServiceNow solutions with enterprise strategy, identifying process optimization opportunities, and managing the ServiceNow CMDB. This is an integral part of something big, contributing to business operations and innovation.

Requirements

• Lead the architecture, design, and implementation of ServiceNow solutions.
• Align ServiceNow solutions with enterprise architecture and IT strategy.
• Identify opportunities for process automation within workflows.
• Manage the ServiceNow CMDB and CI Discovery tools.
• Work with application/infrastructure SMEs to validate CI information.
• Monitor and report on platform performance.

Benefits

• Rich medical & pharmacy benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning