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Red River
Systems Support Engineer II
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 21, 2025
Red River Managed Services seeks a Systems Support Engineer II to provide premium IT support and workplace technology services to senior executives and high-profile employees. The ideal candidate will have strong technical expertise, excellent communication skills, and a customer-first approach.
Requirements
- Certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator, Apple ACSP, or CompTIA A+
- Experience supporting C-level executives or high-profile clients and their administrative assistants
- Background in enterprise-level corporate environments
- Expertise in Windows, macOS, iOS, and Android environments
- Strong knowledge of networking, VPNs, and enterprise security practices
- Experience with ITSM tools (ServiceNow, Jira, etc.) and remote troubleshooting tools
Benefits
- competitive salary
- excellent benefits
Requirements Summary
5+ years of experience in IT support, workplace technology, or a related field, certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator, Apple ACSP, or CompTIA A+, experience supporting C-level executives or high-profile clients and their administrative assistants
