T&T : ET&P : ServiceNow : All levels.

Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. As a Consultant/Senior Consultant/Manager in our ServiceNow Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.

Requirements

• Skills-ITSM+ Integration/ ITOM / HRSD / IRM /GRC
• Experience in ITSM+integration/ ITOM / ITAM / ITBM / IRM /GRC / HRSD module with experience in implementation, configuration, updates & troubleshooting.
• Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB
• In depth Understanding of ServiceNow Discovery, Service Mapping technologies such as MID Server, Horizontal Discovery, Top Down Discovery, Patterns and probes.
• Good exposure to Event Management using ITOM workspace.
• Configuration experience of Noise Reduction and Alert grouping.
• Experience with AIOps for Alert o-relation using AI/ML
• Auto Remediation using AIOps
• Working knowledge of Network topics such as NMAP and credential less discovery
• Experience working wit Agentless and Agent based discovery
• Good to have if prior experience working with another Discovery application like HP uCMDB or BMC atrium etc.
• Good knowledge of ServiceNow CMDB & CSDM data model
• Experience and solutioning capabilities using Scoped Application
• Knowledge and experience working on Service Catalog, Portal and Building Catalog items.
• Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server
• Ability to perform research into technology partner or other vendor solutions in context of client requirements for integration
• Ability and fluency with Platform methodologies such as Flow Designer, Integration Hub, Workflow, Business Rules, Client Scripts, Script Includes, UI Policies and actions.
• Fluency with the latest platform features of latest ServiceNow release such as ROME.
• Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTP
• Understand the ServiceNow eco-system & working knowledge across one or more products apart from ITSM such as HRSD, GRC, SecOps, CSM etc.
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD) - Preferred
• ServiceNow Certified Implementation Specialist for ITSM and/or ITOM/Discovery/Service Mapping - Preferred
• ITIL Foundations Certification

Benefits

• Career growth opportunities
• Diverse and inclusive work environment
• Opportunities for professional development
• Competitive compensation and benefits
• Flexible work arrangements
• Access to cutting-edge technology and tools