.svg)
Vector Limited
Tech Lead - Service Now
Join Vector Limited as a Tech Lead - ServiceNow in Newmarket, Auckland. Lead ITOM Discovery, manage the ServiceNow platform, and enjoy flexible work benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Discovery
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 6, 2025
Vector is looking for a Tech Lead - Service Now to help shape the future of their platform and capability. The successful candidate will lead the strategic roadmap and lifecycle management of the ServiceNow platform, drive the implementation of ITOM Discovery, and support BAU operations.
Requirements
- 5+ years of experience in ServiceNow platform (technical) leadership
- Proven experience with ITSM and ITOM (especially discovery)
- Strong strategic thinking and technical influence
- Experience working with third-party vendors and managing platform roadmaps
- Ability to work across technical and non-technical teams
- A self-starter mindset—someone who owns their work and drives outcomes
- Comfortable with (very) occasional after-hours work for implementations or projects
Benefits
- A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
- Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
- Health and wellbeing support
- Great benefits that reflect the importance of family
Requirements Summary
5+ years of experience in ServiceNow platform (technical) leadership, strong strategic thinking and technical influence, ability to work across technical and non-technical teams
