Techincal Lead

Chubb is a world leader in insurance seeking a Technical Lead for their ScienceLogic role in Hyderabad or Bangalore, India. The successful candidate will design, implement, and optimize monitoring and Observability solutions, and have expertise in ScienceLogic System Administration and API Integration.

Requirements

• Experience in Enterprise Monitoring, Event Management, Infrastructure Discovery, Automation, and Integrations
• Expertise in Designing, Implementing, and Optimizing monitoring and Observability solutions
• Experience in ScienceLogic System Administration--ScienceLogic Components & Agent installation, Silo configuration, and Management
• Expertise in configuring ScienceLogic Dynamic Applications, Powerpacks, Business Services, Dashboards, and Reports
• Experience in integrating ScienceLogic with Powerflow and ServiceNow and their Maintenance
• Hands-on experience with infrastructure discovery through the ScienceLogic platform and onboarding infrastructure devices onto the SL platform
• Strong understanding of SNMP, MIBs, SSH, Shell, Python, and PowerShell/Winrm
• Science Logic EM7 and understanding of Event Management process Manager of manager functionalities, Alarm Enrichment Service Impact creation, etc.
• PowerPack Development experience and Python Scripting knowledge is an added advantage
• Proven ability to coordinate with support teams to resolve issues and work with vendors on patches, fixes, and version upgrades
• Excellent communication skills and customer relationship management
• Ability to collect, generate, or refine high-level requirements, create implementation strategies and develop test cases
• Global exposure in large environments. Very good Troubleshooting Analytical skills

Benefits

• Great Place to Work certification
• Collaborative environment
• Opportunities for innovation and continuous learning
• Diverse perspectives and solution-driven attitude