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The Legends Agency
Technical Client Service Manager
Technical Client Service Manager at The Legends Agency. 5+ yrs SaaS exp. ServiceNow/ClickUp/Asana expertise. Lead workflow design, process mapping, system implementation. Strategic partner for clients.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Be the strategic and technical partner clients rely on in a growing SaaS company. Join a fast-growing SaaS solutions provider helping businesses streamline operations and boost productivity through innovative platforms.
Requirements
- 5+ years of experience in SaaS, ideally in a client-facing or operations/project management capacity
- Skilled in tools such as ClickUp (preferred), Asana, Monday.com, Jira, or ServiceNow
- Strong understanding of workflow design, process mapping, and system implementation
- Excellent communicator with strong presentation skills and a customer-first mindset
- Analytical and solution-driven, able to simplify complex requirements
- Highly organised and capable of managing multiple projects simultaneously
Requirements Summary
5+ years of SaaS experience, skilled in workflow design and process mapping, excellent communicator and analytically driven
