Technical Consultant - ITSM

ManageEngine is looking for a Technical Consultant with expertise in IT Service Management (ITSM), Unified Endpoint Management (UEM), and Endpoint Security to work with prospective clients and customers to understand their IT needs and demonstrate the value of our comprehensive ITSM and endpoint management solutions.

Requirements

• 5 to 8 years of proven experience in IT Service Management and Endpoint Management
• Strong background in Service Delivery, Endpoint Configuration, Mobile Device Management (MDM), Endpoint Protection Platforms (EPP), and Endpoint Detection and Response (EDR)
• Strong communication and presentation abilities along with fluency in Dutch
• Ability to handle customer objections and technical queries confidently
• Analytical mindset with strong problem-solving abilities
• Hands-on experience with comparable tools such as ServiceNow, Intune, Ivanti, Vmware Air watch, Jamf Pro, CrowdStrike Falcon, Microsoft Defender, SentinelOne, Freshworks, Top Desk, JIRA, or equivalent platforms

Benefits

• Competitive salary package
• Continuous training and professional development opportunities
• Supportive and inclusive team and colleagues
• Clear development plan in the short, medium, and long run
• Participation in coaching and mentoring schemes
• Opportunity to work with a global team and contribute to the growth of a leading technology company