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ServiceNow
Technical Consultant – NowNext CRM Execution Team
The Mothership
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 9, 2025
NowNext is seeking a Technical Consultant (TC) to join the NowNext CRM Execution Team. This role focuses on delivering CRM and Industry Workflow solutions on the ServiceNow Now Platform to lighthouse customers. The TC will translate business requirements into technical designs and deliver customer-facing solutions, supporting sales, service, and AI agent use cases.
Requirements
- 5+ years of configuration/development experience with complex SaaS/CRM platforms.
- Expertise in at least one major CRM/workflow platform: Salesforce, Pega, Microsoft Dynamics, or Oracle CX.
- Strong understanding of CRM business processes: lead-to-cash, service management, CPQ/CLM, field service.
- Experience with integration technologies (REST/SOAP, JSON, SSO, LDAP, ETL, middleware).
- Demonstrated ability to influence and consult with stakeholders.
Benefits
- Competitive salary
- Growth opportunities
- Inclusive work environment
Requirements Summary
5+ years configuration/development experience. Expertise in CRM platforms (Salesforce, Pega, Dynamics). Strong understanding of CRM processes
