AHEAD

Technical Consultant, ITSM

Join AHEAD as a Technical Consultant, ITSM in Gurugram. Leverage your ServiceNow expertise in ITSM, CSM, and ITBM. Enjoy competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 12, 2024

AHEAD builds platforms for digital business. We prioritize creating a culture of belonging and are an equal opportunity employer. As a ServiceNow Technical Consultant, you will design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team and participate in demos and meetings in a professional and courteous manner.

Requirements

  • Experience implementing ITSM, CSM, and/or ITBM
  • Subject matter expert on the ServiceNow platform
  • Expert level development skills on the ServiceNow platform
  • Mastery in at least one ServiceNow suite
  • Strong skills integrating ServiceNow with third party tools
  • Strong knowledge on CSDM and CMDB
  • Strong presentation skills
  • Strong project and situational awareness
  • Strong communication skills
  • Strong attention to detail
  • Self-starter

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave

Requirements Summary

Subject matter expert on the ServiceNow platform, experience implementing ITSM, CSM, and/or ITBM, expert level development skills on the ServiceNow platform