ServiceNow

Technical Consultant, Security Operation Workflow

ServiceNow Technical Consultant, Security Operation Workflow in Orlando, FL. Drive customer adoption & satisfaction using ServiceNow platform expertise. Requires CSA certification, 2+ years configuration experience, web tech skills.

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The Mothership
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Integration Hub
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Security Operations
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Security Incident Response
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Certified Implementation Specialist - Vulnerability Response
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Certified System Administrator

Job description

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Posted on:
 
August 13, 2025

ServiceNow is seeking a Technical Consultant, Security Operation Workflow to work with customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Technical Consultant will be the functional and technical expert of a customer engagement team, consulting with customers and configuring the ServiceNow Security Operations products based on configuration best practices.

Requirements

  • ServiceNow Certified System Administrator (CSA) certification
  • Relevant Solution-Specific Certified Implementation Specialist designations (e.g., CIS-SIR, e.g. CIS-VR, CIS-CSM, etc.) or any ServiceNow Implementation certification
  • At least 2 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
  • Experience with Web Technologies (JSON, HTML, JavaScript, Web Services, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Flexible work arrangements, including remote work options
  • Equal opportunities employer

Requirements Summary

2+ years of experience in configuration/development, ServiceNow certification, and experience with web technologies