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Datacom
Technical Consultant ServiceNow - Immediate Start
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
October 23, 2025
Datacom is seeking a ServiceNow Technical Consultant to work with clients across Australia and New Zealand. The role involves leading ServiceNow workstreams, crafting solutions, and delivering workshops and training. The ideal candidate will have strong ServiceNow technical skills and experience in client-facing roles, as well as strong stakeholder management and communication skills. Datacom emphasizes a dynamic, agile, and collaborative team environment.
Requirements
- Strong ServiceNow technical knowledge and configuration skills
- ServiceNow Certifications and CSA required
- TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
- Knowledge and certification of any other modules
- Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity
- Previous implementation project experience
- Outstanding stakeholder management and communication skills
Benefits
- Social events
- Chill-out spaces
- Remote working
- Flexi-hours
- Professional development courses
Requirements Summary
Strong ServiceNow skills & certification (CSA). TSM or equivalent ITIL experience needed. Implementation project exp. and stakeholder management are essential
