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Jamf
Technical Customer Support Associate
Join Jamf as a Technical Customer Support Associate in Brno, Morava. Leverage ServiceNow skills to assist customers with Jamf products. Benefits include career growth and a supportive environment.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 17, 2025
Jamf is seeking a Technical Customer Support Associate to provide support for customers related to installing, troubleshooting, and integrating their Jamf products and technologies. This role involves direct assistance to users, a focus on first-touch issue resolution, and a commitment to providing excellent customer service. Jamf values flexibility, work-life balance, and employee growth.
Requirements
- Fluency in English (B2/C1)
- Strong problem-solving skills
- Basic technical knowledge
- Excellent communication skills (written and verbal)
- Experience with CRM and support tools (e.g., ServiceNow, Intercom)
- Familiarity with troubleshooting methods
- Ability to work in a fast-paced environment
- Empathy and patient attitude
- Highly organized and detail-oriented
- Proactive and self-motivated
Benefits
- Career growth
- Clear and defined career path
- Supportive work environment
- Opportunity to work with loyal customers
Requirements Summary
Fluency in English is required. Solid problem-solving and communication skills are essential. Basic technical knowledge and CRM/support tools experience are needed
