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Jamf
Technical Customer Support Associate with French
Join Jamf as a Technical Customer Support Associate in Katowice. Utilize ServiceNow to support Apple devices, ensuring endpoint security. Bilingual in French & English required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 24, 2025
Jamf is seeking a Technical Customer Support Associate to assist customers with Apple devices in enterprise and educational environments. This role focuses on endpoint security and requires troubleshooting, guidance, and collaboration across teams. The position offers a hybrid model with a focus on work-life balance and employee growth.
Requirements
- Fluency in English and French (B2/C1)
- Strong problem-solving abilities
- Basic technical knowledge and aptitude for learning
- Excellent communication skills (written and verbal)
- Experience with CRM tools (e.g., ServiceNow, Intercom)
- Familiarity with troubleshooting methods
- Ability to work in a fast-paced environment
- Empathetic and patient
Benefits
- Clear career path
- Supportive work environment
- Opportunity for growth
- Inclusive & supportive work environment
Requirements Summary
Fluent in English & French. Strong problem solving skills and technical aptitude. Good communication abilities, experience with CRM software & troubleshooting methods
