Technical Integrations Engineer - Remote, USA

We are looking for a Technical Architect – Agentic AI Integrations who will lead the design and implementation of advanced AI-based integrations for TeamViewer products across multiple enterprise ecosystems.

Requirements

• Act as the Technical Architect for all AI-based integrations that contribute to an Agentic model framework, ensuring scalable, secure, and maintainable architectures.
• Design and implement custom agents across key enterprise ecosystems — including Microsoft M365 Copilot, Microsoft Security Copilot, Salesforce Agentforce, and ServiceNow NowAssist.
• Manage external development partners for the development of more advanced capabilities where needed.
• Define, build, and maintain all prompting, grounding, and contextualization frameworks required for generated AI agents.
• Create and maintain technical documentation, demo environments, architecture diagrams, and design blueprints, ensuring clarity and alignment across teams.
• Collaborate with cross-functional stakeholders (Product, R&D, Partner Engineering, and Business Development) to deliver integrated, end-to-end AI solutions.
• Participate in customer-facing meetings, workshops, and events to demonstrate prototypes, proof-of-concepts, and reference architectures.
• Stay ahead of emerging trends in Agentic AI, RAG architectures, and enterprise AI orchestration frameworks to inform TeamViewer’s roadmap.

Benefits

• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly team events and companywide celebrations, frequent all Hands and Leadership Lunches
• Open door policy, business casual dress code