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Birlasoft Limited
Technical Lead-App Development
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Incident Management
Integration Hub
Now Platform App Engine
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 4, 2025
This Technical Lead-App Development position focuses on designing, developing, and configuring ServiceNow applications, collaborating with stakeholders, and implementing integrations. The role involves maintaining catalog items, business rules, and UI policies, as well as ensuring compliance with ServiceNow best practices.
Requirements
- Lead the design, development, and configuration of ServiceNow applications including ITSM, ITOM, HRSD, CSM, and custom applications.
- Collaborate with stakeholders to gather requirements, translate them into technical solutions, and deliver high-quality ServiceNow applications.
- Develop and maintain catalog items, workflows, business rules, client scripts, UI policies, UI actions, and integrations.
- Implement and manage ServiceNow integrations using REST/SOAP, MID server, APIs, and third-party tools.
- Ensure compliance with ServiceNow best practices, coding standards, and platform governance.
Requirements Summary
Lead ServiceNow development. Collaborate with stakeholders. Maintain catalog and integrations
