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Lineage
Technical Lead, End User Services, UEM
Join Lineage as a Technical Lead, End User Services in Novi, MI. Oversee endpoint management using ServiceNow, Intune, and Office 365. 7+ years required. Benefits include medical, 401k, and paid time off.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
Workflow Automation
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 28, 2025
Lineage is seeking a Technical Lead, End User Services (UEM) to oversee endpoint management and collaboration tools across its global enterprise. The role requires strong cross-functional collaboration, mature MSP oversight, and the ability to thrive in a complex, evolving environment.
Requirements
- 7+ years in technical roles focused on endpoint management and enterprise IT
- Proven experience managing MSPs and external vendors
- Deep familiarity with endpoint management tools (Intune, Autopilot, SOTI, NinjaOne)
- Strong understanding of collaboration tools (Office 365, Teams, Slack, Box)
- Experience guiding scripting, software packaging, and process automation (e.g., UiPath, ServiceNow)
- Background in patch management, desktop engineering, and security best practices
Benefits
- Safe, stable, reliable work environments
- Medical, dental, and basic life and disability insurance benefits
- 401k retirement plan
- Paid time off
- Annual bonus eligibility
- Minimum of 7 holidays throughout the calendar year
Requirements Summary
Experience in endpoint management, MSP oversight, and collaboration tools, plus scripting and software packaging experience
